Watch Warranty
At Harry Winston, every timepiece reflects a heritage of unparalleled artistry and precision. Our warranty carries this commitment to excellence, providing you with complete peace of mind and unwavering confidence with every moment you wear it.
Manufacturer's Warranty
As of March 1, 2026, all Harry Winston timepieces purchased from a Harry Winston Salon or authorized retailer benefit from a 5-year international warranty. Please review the international warranty terms carefully for exclusions and conditions.
Warranty Card
A warranty card is included with your watch box. This card confirms the authenticity of your timepiece and its eligibility for our international warranty.
Product Care
Your Harry Winston timepiece is crafted to endure with grace and deserves attentive care to preserve its performance and longevity. We invite you to explore our care recommendations.
After-Service Warranty
Your Harry Winston timepiece requires periodic servicing to preserve its performance and precision. We recommend a complete service every five years at an official Harry Winston service center.
We offer a twenty-four (24) months warranty on the work carried out by an official Harry Winston service center, as well as any parts replaced during maintenance or repair services.
In the event of a defect covered by this warranty, we will, at our discretion and at no cost, restore or replace any affected part and/or correct any intervention deemed defective by our customer service department.
Exclusions
This warranty does not cover:
- Normal wear and aging (e.g., scratches on the crystal, changes in color or material, wear of non-metallic straps such as leather or rubber).
- Damage resulting from improper use, lack of care, or accidents.
Loss of Warranty Rights
Any intervention carried out by a person not authorized by our services will void this warranty.
Here to assist you
Should you not find the answer in our FAQ, our customer service team is at your disposal for any questions on warranty, servicing, or watch registration.
We invite you to contact us or schedule an appointment at one of our Salons or authorized retailers.